Shipping & Returns
Please email: firstname.lastname@example.org to notify us of your return and order number before returning items. In order to insure confirmation of your returned package, we suggest a shipping tracking number be included with your e-mail notification.
If your order was incorrectly shipped, please notify us immediately. All internet purchases must be returned or exchanged through web-site customer service. All textiles are non-returnable due to the nature of the product. Once we cut the yardage it is a final sale. All custom orders including Drapery out-of-a Box and Hardware are also non-returnable due to the customized nature of the product. The Silk Trading Co.